Compliments, Complaints & Feedback

Euroll UK encourage open and honest discussion and feedback regarding our products and services, to ensure that we continue to grow and develop and completely satisfy our customers’ requirements.

We welcome any feedback you may have – positive or negative – so please get in touch.

If you are not completely satisfied or wish to make a complaint, we will do everything we can to help you.

In the first instance, please get in touch using one of the methods below in the ‘How To Provide Your Feedback’ section.

We will aim to acknowledge any complaints within 2 business days and will work to resolve any subsequent issues within 14 working days (if possible) but this is subject to the nature of the complaint and could take longer. If this is the case, we will advise you of the processes we are going through to solve any issues and the estimated timescales of doing so.

Your information will be kept confidential and will be processed in line with our overall Privacy Policy

How To Provide Your Feedback Or Make A Complaint

When contacting Euroll UK, please provide as much information as possible including your name and full address, company name (if applicable), contact telephone and email address, your job reference/order/invoice number if you have one, and any other information relating to your feedback or complaint.

You can call, email or write to us at the following or complete the form below:

Telephone: 

+44 (0)1403 786130

Email:

Benn Aylward, Sales & Operations at benn@eurolluk.co.uk

Post:

Euroll UK Ltd, The Business Park, One Maydwell Avenue, Slinfold West Sussex RH13 0AS

Please feel free to use this form to submit your feedback.

Last updated: 5th June 2019

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